Why volunteer?

Step 1: Initial Expression of Interest

 

Who starts it: Interested individual or partner organization

How: In-person visit, phone call, or endorsed referral from parish/LGU/partner.

Output: Volunteer inquiry recorded by the HOPE Center Secretariat / Volunteer Coordinator.

 

Step 2: Preliminary Matching and Availability Check

 

HOPE Center action:

• Identifies where the volunteer can serve (e.g., psycho-education support, livelihood, logistics, admin, spiritual support, family program, events).

• Confirms schedule, frequency, and duration of service.

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Output: Proposed volunteer role and schedule.

 

 

Step 3: Issuance of Letter of Invitation from the Center

 

Who issues: Center Director / Executive Director / Program Manager (authorized signatory)

Purpose: Formal invitation and role confirmation, including orientation requirement.

Output: Letter of Invitation (HOPE → Volunteer Applicant)

 

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Step 4: Submission of Letter of Intent to Render Volunteer Service

 

Who submits: The interested individual

Purpose: Formal acceptance of invitation + declaration of commitment, schedule, scope, and compliance with rules.

Output: Letter of Intent (Volunteer Applicant → HOPE)

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Step 5: Screening and Basic Requirements (as applicable)

 

To ensure safety and safeguarding, HOPE may request any of the following:

• Valid ID + contact details

• Basic background information / references (for sensitive roles)

• Proof of credentials (if professional volunteer: counselor, doctor, trainer)

• Basic health declaration (if required)

• Agreement to comply with confidentiality and safeguarding rules

Output: Completed volunteer profile and requirements checklist.

 

 

Step 6: Volunteer Orientation (Mandatory)

 

Facilitated by: Volunteer Coordinator / Program Manager / Safeguarding Officer (as designated)

 

Orientation coverage:

• HOPE Center mission, values, and recovery culture

• Volunteer role boundaries (do’s and don’ts)

• Confidentiality and data privacy

• Safeguarding and professional ethics

• Communication protocols and reporting lines

• House rules (when inside the facility)

• Schedule, attendance, and documentation of hours/service

Output: Signed orientation attendance + Volunteer Commitment/Code of Conduct (if used).

 

 

Step 7: Official Registration and Assignment

 

HOPE Center action:

• Issues official volunteer assignment (role, department, duration)

• Assigns a supervisor (Program Manager / Team Lead)

• Sets start date and reporting procedure

Output: Volunteer becomes Official Active Volunteer.

 

 

Step 8: Rendering of Volunteer Service + Documentation

 

Volunteer action:

• Serves according to schedule and assigned role

• Logs attendance / service hours (or event-based record)

• Submits brief activity report if requested

Output: Completed service records.

 

 

Step 9: Evaluation and Confirmation of Service Completion

 

HOPE Center action:

• Confirms service completion (hours, role, dates)

• Notes performance and contribution (for future endorsement)

Output: Approved “Voluntary Service Completion” record.

 

 

Step 10: Issuance of Certificate of Voluntary Service

 

Who issues: Center Director / HOPE Foundation Executive Director / Authorized Officer

Contents: Full name, role, period covered, total hours (optional), nature of service, recognition statement.

Output: Certificate of Voluntary Service